Reports and publications (published elsewhere)

Cultural competency in the delivery of health services for Indigenous people

Posted on: 17 August, 2015
Issue: Vol 15 No 3, July 2015 – September 2015
Related to Cultural ways Health services Workforce

Bainbridge R, McCalman J, Clifford A, Tsey K (2015)
Cultural competency in the delivery of health services for Indigenous people
Canberra: Closing the Gap Clearinghouse

This systematic review examined 28 publications related to cultural competency in health care for Indigenous populations between 2002 and 2013. Most studies were from Australia and the United States of America.

The review stems from concerns about inequalities in health care access, service provision and health outcomes for global Indigenous populations which have prompted regulatory bodies, health services and professionals to examine how they can better meet the needs of Indigenous groups.

The review found there is a lack of Australian specific evidence about what strategies are most effective for improving culturally competent healthcare delivery to Indigenous Australians; there is also a lack of validated indicators that have been applied to these settings to measure what works.

Only 11 of the 28 evaluations of culturally competent interventions were in Indigenous Australian settings.

The review also found there is a need to improve the quality of evaluations of cultural competence interventions targeting health care delivery to Indigenous Australians.

Abstract adapted from Closing the Gap Clearinghouse

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